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Operator Leaderboard
| Operator | Role | LOB | Sessions | Avg Duration | Auto Saves | Errors |
|---|---|---|---|---|---|---|
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Conversion funnel: what percentage of orders make it from one step to the next? Drop-off points indicate where orders get stuck or abandoned.
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| Step | Name | Users | % of First | % of Previous | Drop-off |
|---|
Key metrics from ClickHouse process mining analysis
Count of unique order IDs in trace data
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uniqExact()Sessions Analyzed
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Unique operators who processed at least one email
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uniqExact()Unique Paths
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Average time between email.opened and email.response_sent spans
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lagInFrame()Happy Path %
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% of orders following the expected happy path sequence
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sequenceMatch()Conformance
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% of orders with review→revision bounce loops
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sequenceCount()Rework Orders
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Browser page visits with DOM metadata (element count, scroll depth, content)
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countIf()Avg Cycle Time
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Process Flow
Top 5 pathsThis shows the most common sequence of steps operators take. Each box is a system event. Click any step to see the sessions where it occurred.
Process Variants
7 day windowHow do operators actually work? These are the top workflow patterns discovered from trace data — ranked by frequency. Variant #1 is the most common path. A high number of variants indicates inconsistent processes.
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Top Operator Workflows
The most common step sequences operators follow. Click any path to see matching sessions.
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Step-to-Step Bottlenecks
Where orders stall. Red = avg duration over 1 hour. Amber = over 5 minutes. "Yes" in Automatable means the step follows deterministic rules suitable for automation.
| Step | Volume | Avg | P95 | Duration |
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Sorted by avg duration. Amber = avg > 5 min.
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Step Transitions
Every step-to-step transition observed. Percentage shows how common each transition is relative to all transitions.
| From | To | Count | % |
|---|
Compare workflow patterns across lines of business. Different LOBs may have different bottlenecks and automation opportunities.
Click any row to view sessions for that stage
Duration analysis for every workflow step. Steps are ranked by average duration — the slowest steps are the best automation candidates. "(calendar)" means total elapsed time including wait periods, not active work time.
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Workflow Bottlenecks
| Step | Volume | Avg | P95 | Errors | Error % | Automatable |
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Sorted by average duration (slowest first). Red = errors present, amber = automatable.